Resources for Travelers

ATTENTION: Health orders from the State of California and San Francisco Bay Area Counties recommend staying home as the safest method to prevent the spread of COVID-19 and have issued a travel advisory urging against non-essential travel. The California Public Health Travel Advisory instructs persons arriving in California from other states or countries, including returning California residents, that they should practice self-quarantine for 10 days after arrival. These persons should limit their interactions to their immediate household. This recommendation does not apply to individuals who cross state or country borders for essential travel.

The San Francisco Bay Area is now under the State of California’s Regional Stay Home Order. Additionally, San Francisco and Santa Clara counties have implemented mandatory quarantines for anyone arriving to and staying in these counties, unless specifically exempted by the the health orders. Visit for additional information.

In efforts to contain the spread of COVID-19 (novel coronavirus), several important changes to immigration procedures and flight schedules have impacted travel. For up-to-date information about state and local travel restrictions, check the state or local health department of your planned destination. For the latest information, please visit the following resources:


    • View SFO's COVID-19 FAQs.
    • SFO Hotline: To help keep you better informed and safe, we’ve established a 24-hour hotline to answer questions about COVID-19. Our new hotline helps us answer your questions directly, and hear about any health measures or practices that aren’t meeting your expectations, like mask compliance or physical distancing. Call us at 650.821.8205.
    • You may also use our online form to submit questions or comments to our Customer Care team.



    • The State of California is providing updated information about COVID-19, including statewide updates.


    International Travel:

    Other Airports:

    • Airports Council International's Check&Fly Health Portal displays measures in place at individual airports across the US and around the world.

    United Airlines Hawaii-Bound Passengers:

    • If you are traveling to Hawaii on United Airlines, you may have been contacted by United to let you know about COVID-19 testing opportunities at SFO. Please note that testing at both the Color testing facility in Lot D and the Dignity Health-GoHealth Urgent Care testing facility in International Terminal Courtyard A is available only to passengers originating their journey at SFO. The testing service is not available for passengers who are connecting to a flight to Hawaii through SFO. Additionally, testing is BY APPOINTMENT ONLY; there is no walk-up testing. If you believe you meet the criteria for testing at SFO but have not received information from United, please go to Visit the “My Trips” section. Enter your 6-character booking reference code and opt-in to receive communications from United.

    For flights, cancellations, and rerouting, please contact your airline directly for the latest information.

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